Our approach focuses on finding the real problems users have. We design ux solutions that tackle these issues directly—this is our specialty. By simply “listening,” we created Qatchup. This is a UX-first SaaS widget that changes how businesses gather and use user feedback.
Feedback is essential for progress. It helps with finding bugs, ensuring quality, and improving user interfaces. This data allows businesses to collate real insights from real users, leading to truly informed decision-making.
Far too often, feedback tools feel like clunky add-ons—outdated, unintuitive, and more of a chore than a help. They frustrate users with unnecessary friction and overwhelm businesses with data that’s hard to decipher or act on.
Qatchup is a startup that solves this problem. It offers a tool that is simple and effective. This tool focuses on making feedback work for everyone.
Why Feedback Needs a Makeover
Feedback tools often play a hidden role in digital products. They quietly gather insights that show what users want. They also show what isn’t working and where improvements need to happen. But most feedback tools struggle to deliver on this promise.
Although a few solutions exist, many have drifted away from their core purpose of enabling meaningful and actionable feedback. Over time, these tools have become filled with unnecessary features. This happened because they tried to meet the needs of large companies. As a result, the tools are costly to adopt, hard to use, or just outdated.
We realised there must be a better way. Qatchup is not just another feedback tool. It offers a new approach that cuts through the noise.
Qatchup simplifies the feedback process and aligns it with natural user flows. This makes it easy to use, affordable, and truly helpful for both users and businesses.
What Makes Qatchup Different?
While we build our MVP, we design every feature of Qatchup to provide a simple and effective user experience.
1. Feedback, Simplified
Nobody wants to spend extra time figuring out how to give feedback. With Qatchup, users can share ratings, report bugs, or suggest ideas in just a few clicks. Its intuitive user interface makes the process quick and hassle-free..
2. Insights That Drive Action
Instead of drowning in raw data, Qatchup organises feedback into clear, actionable insights. Our analytics dashboard highlights trends and priorities, helping businesses act fast and stay ahead.
3. Easy to Set Up
We’ve made Qatchup lightweight and straightforward. With just a few lines of code, businesses can get started immediately—no need for complex integrations or technical hurdles.
Aligning UX with Intent: How Qatchup Simplifies Feedback
Designing Qatchup wasn’t about cramming in features—it was about rethinking the feedback experience from the ground up. We focused on:
- Smooth Workflows: Every type of feedback, like a rating, bug report, or suggestion, follows a clear and easy process. This design fits well into the current user experience.
- Engaging Visuals: Tools like sliders, emojis, and star ratings make the process interactive and enjoyable, encouraging users to participate.
- Accessibility: Qatchup designers create the platform to work for everyone, allowing users of all abilities to share their thoughts with ease.
We think the best user experiences are almost invisible. They feel so natural that you don’t even notice them. That’s the kind of simplicity we’re bringing to Qatchup.
Who’s Qatchup for?
Qatchup is perfect for industries where feedback is critical, like tech, SaaS, and digital start-ups. Whether you’re a start-up refining your MVP or a mid-market company scaling fast, Qatchup is designed to grow alongside you.
What’s Next?
Great user experiences begin with listening, and that’s exactly what Qatchup is all about. At Drewl, we are proud to create a tool that turns feedback into action. This helps businesses grow and lets users make their voices heard.
Our launch is planned for early 2025 🖤
